Killer Copy considers the issue of privacy and security an extremely important one. We uphold and are committed to strict ethical guidelines with regards to the confidentiality and privacy of our readership and client base.
Last Updated: March 9th, 2021
Killer Copy manages and operates three blogs as well as a copywriting service. All personal information collected and stored for this community is housed in a separate location to Killer Copy Data.
This policy describes the types of Personal Data we collect, why we collect that Personal Data, the other parties with whom we may share it, and the measures we take to protect the security of the data. It also tells you about your rights and choices concerning your Personal Data, and how you can contact us to update your contact information or ask questions about our privacy practices.
Collection of personal information
Personal Data We Collect About You
What is personal information will vary, depending on whether a person can be identified or is reasonably identifiable in the circumstances.
For example, personal information that we collect may include:
- An email address
- An individual name
Social Media Accounts
If you access our platforms via third party social media platforms, there may be situations where de-identified data is transmitted between the social media platform and us. This information is always in an aggregate format. For example, gender or age group.
If you receive an email from us the email includes a tracking pixel that enables us to monitor if you have viewed our emails, this is done to ensure that we only send relevant content. The pixel also allows us to provide better quality content by means of tracking device type that our email is viewed on. The pixel does not collect or store any personal information.
How We Use Your Personal Data
We may use the Personal Data we obtain from or about you for a variety of purposes, including but not limited
- Administer, manage, fulfil, facilitate entry into, and communicate about our email programs and other promotions.
- To communicate with you regarding your membership.
- To comply with all relevant laws and regulations.
- Ensure the personal safety of all out members.
- Prevent fraudulent activity.
- To comply with our legal obligations, including, without limitation, tax obligations, privacy obligations, ISO20252:2019 & ISO27001 obligations.
How We Share Your Personal Data
We may disclose the Personal Data we collect about you as described below:
As otherwise permitted pursuant to this policy or (i) if we are required to disclose Personal Data about you by law or legal process, (ii) in response to a request from a court, law enforcement authorities, or government officials, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity.
We may allow a client to collect Personal Data directly from you. You are free to provide them with your Personal Data. In these situations, we enter into a written agreement with our clients to, among other things, limit their use of the Personal Data.
You can opt-out from Third Party Data collection.
You can opt-out from Third Party preference data collection, for Online Behavioural Advertising, using any one of the following methods by:
- Using the Online Choices opt-out tool provided at on the competition or promotion page. The user can select the company(s) to stop them from collecting Online Behavioural Advertising data.
- If you ask us the source of our information, we will notify you the identity of this source within a reasonable period unless it is impracticable and unreasonable to do so.
The opt-out tool and cookie management via the browsers is specific to each computer and each version and each type of browser. If an opt-out cookie is deleted from the browser’s cookie files or if a different computer, browser version and/or browser type is used, the user will need to repeat the opt-out process.
Cross-Border Disclosure of Personal Information
We do not share your data with overseas organisations except where required by law or for the processing or storage of data for use only by us.
Rights and choices
Subject to relevant laws and/or regulations, you have the right to:
Opt-out of certain collection and use of your Personal Data where that data field is optional. Should you wish to not answer a mandatory profile question, this can only be done by contacting our staff via firstname.lastname@example.org
Request access to and receive information about the Personal Data we collect about you.
Withdraw any consent you previously provided regarding the processing of your Personal Data, at any time and free of charge.
You can stop all collection of Personal Data and other information by us by terminating your participation in our program. You may use the standard unsubscribe processes available on the panel site. To delete all information collected by us, to exercise your rights described above or terminate your account, please contact our Privacy Officer at email@example.com or call on 0432 383 902.
Data Security and Data Retention
We maintain appropriate technical and administrative safeguards to protect your Personal Data against accidental or unlawful loss, alteration, access, disclosure or use. Our Information Security Management System (ISMS) is in line with ISO27001:2013 standards. We review, monitor, and evaluate our privacy practices and ISMS on a regular basis. Despite these measures and our use of SSL-encrypted connections, transmissions over the Internet or a mobile network will never be 100% secure. We cannot guarantee the security of online transmissions, nor do we accept responsibility for any errors by individuals in submitting Personal Data to us.
Your Personal Data is encrypted at rest and stored on servers located in Australia and the USA at undisclosed locations. For more information on Salesforce data security, please review this Salesforce Data Centre Controls link.
As required by law, all information will be removed from our systems within 30 days of receiving an unsubscribe request or will be made available within 30 days of receiving an information request. Most unsubscribes will take immediate effect.
If we believe that we have suffered a data breach, we will notify the affected individuals and government bodies as required by law.
Individuals Under the Age of 18 years
Our services are not designed for or intended for use by any individual under the age of 18. We do not knowingly collect Personal Data from children under the age of 18, and if we became aware that we have inadvertently collected Personal Data from a person under the age of 18, we would undertake reasonable commercial efforts to delete such Personal Data. From time to time, we conduct research projects for children aged less than 18 years; however, in this instance, we will always request explicit consent from the child’s parent or guardian first.
How to make a complaint
- Please call + 61 432 383 902
- Either reply to the email received, or alternatively send an email to firstname.lastname@example.org requesting to be removed.
- All emails that are required under the APP guidelines to include an unsubscribe link will include the link in both the header and the footer of the email.
- You can also request to be removed by sending a letter to the following address – Attention to The Privacy Officer, Killer Copy Creative, Unit 70, 61 – 79 Mandalay Ave QLD 4819 Australia.